Contact Us
We're here to help! Get in touch with our support team for any questions or assistance.
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
Get in Touch
Head Office
Mogadishu, Somalia
Bakara Market District
Building 123, Floor 5
Customer Service
+252 61 234 5678
+252 61 234 5679
Available 24/7
Email Support
support@somlaa.com
info@somlaa.com
Response within 24h
Business Hours
Monday - Friday: 8 AM - 8 PM
Saturday: 9 AM - 6 PM
Sunday: 10 AM - 4 PM
Live Chat Support
Available 24/7
Get instant help from our support team. Chat with us now for immediate assistance.
Emergency Support
For urgent issues with orders, payments, or account security
Our Departments
Connect with the right team for your needs
Frequently Asked Questions
Quick answers to common questions
How can I track my order?
You can track your order using the tracking number sent to your email or by logging into your account and visiting the "My Orders" section.
What payment methods do you accept?
We accept Cash on Delivery, EVC Plus, Zaad Service, and Bank Transfer for your convenience.
How do I return a product?
You can initiate a return within 15 days of delivery through your account or by contacting our customer service team.
Is my personal information secure?
Yes, we use industry-standard encryption and security measures to protect your personal and payment information.
How can I become a seller?
Click on "Sell on Somlaa" in the header, complete the registration process, and our team will guide you through the setup.
Do you offer international shipping?
Currently, we only ship within Somalia. We're working on expanding to international shipping in the future.
Visit Our Office
Interactive map would be displayed here
Mogadishu, Somalia - Bakara Market District
Still Have Questions?
Our support team is available 24/7 to help you with any questions or concerns.